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Welcome to the second quarterly newsletter from Rockford IT, well established IT Solutions company specialising in the SME sector. This newsletter contains the latest news and relevant topics in the IT industry today. For further details on any of the topics discussed please contact us.

Issue 2: Autumn 2009
 

 
 
Rockford IT to upgrade its solution to offer a
real-time RSA solution

Rockford IT will soon upgrade its RSA (Regular System Administration) service, currently monitoring and reporting on customers backup status, Internet connection and server health (including disk, memory and CPU utilisation) once a week, to instead delivering this service in real-time.

The upgraded system will deliver all the previous functions of the RSA service, but as it provides this service in real-time, it allows the Rockford team to remain extremely proactive, making them aware of any issues via visual, email and even instant SMS message, and giving them the ability to analyse reports and spot potential problems before they occur. This helps Rockford IT meet and exceed its SLA (Service Level Agreement) with uptime and performance for managed systems, ultimately benefiting its clients' business efficiency and operations.

Read More...

Rockford IT introduces 03 numbers to offer cheaper calls.

Rockford IT have implemented a set of the new 03 numbers that will eventually migrate from its existing 0871 and 0845 numbers. The change comes as the 0871 numbers moved to a premium rate on 1st August 2009. Rockford IT has acted accordingly, ensuring that its customers will not pay the higher costs for calling its support team.


The new 0333 numbers have the benefit of costing the same to call as standard landline numbers, even from mobiles.

Read More...

Topics Discussed:

  • Insider Security Threats: Why your Business may be at risk.

  • Did You Know...?

  • Rockford upgrades its RSA solution

  • Rockford IT introduces 03 numbers of offer cheaper calls

  • How to... make your IT greener.


How to...
 
...make your IT
greener

  • Use a UTM firewall. One complete solution which incorporates web filtering, antivirus and intrusion prevention, saving on power, product material and waste, reducing costs and energy consumption.

  • Use effective anti spam protection. Reports suggest that the cost of dealing with spam email is a significant energy drain of up to 33 terawatt hours of power per year. An effective spam filtering system helps reduce this energy consumption as well as saving valuable time and money.

  • Use an environmentally friendly hosting provider. Hosting providers with a similar attitude towards saving the environment ensures that its services use energy efficient resources, and equally makes it more cost effective.

  • Dispose of your IT waste sufficiently. Any old hard drives/servers should be disposed in accordance with the WEEE directive. This not only ensures hard drives are ethically disposed, but additionally limits the risk of data leakage on old drives. For more information click here.

View Rockford's eco-friendly services here.

About us...

Rockford IT is a well established company supplying IT Solutions including Managed Hosting, IT Support and Internet Security for the SME sector throughout the UK.

For information on our services please contact us:

Tel: +44 (0)333 101 6000
Fax. +44 (0)1952 210 672

 
 
        

Registered Office: Grosvenor House | Central Park | Telford | TF2 9TW | UK. Company Registered in England: 4263503.
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