Q: Can I choose what IT support I need?
A: Yes, Rockford IT offers comprehensive and cost effective support plans which can be adapted to suit each individual customer requirement. Our support plans vary from unlimited use to prepay plans, allowing businesses of all sizes to cater for their IT requirements in a simple and straightforward manner. Rockford IT provides 99% of support by remote means. However, should any problems be unable to be fixed remotely, an engineer visit can be simply arranged. If you choose to sign up to our RSA service our support team would proactively monitor your network (including backup status, Internet connectivity and server health) on a daily basis, and would therefore inform you and attempt to solve any issues straight away, minimising the amount of downtime for your business. For more details on our support plans download our document or visit our IT Support page.
