FAQ's

Welcome to Rockford IT’s FAQ Page. We hope that this page will answer any questions you may have on Rockford IT and our services, in the simplest and quickest possible way. If however you find that your question has not been answered you can submit a query in our enquiry form at the bottom of this page.

Please choose from the following categories in the drop-down menu and click on a question to answer your query.

• General Enquiries
  • Why should I choose Rockford IT?
  • What are the opening hours for IT support?
  • What is your response rate for any IT problems that I may have?
  • Do I get a dedicated account manager who understands my business requirements?
  • Can you handle all my IT needs?
  • What if I already have a contract with my local supplier?
• Hosting Services
• Support Plans
  • Can I choose what IT support I need?
• Internet Services
• Technical Queries
  • What is the benefit of remote support to my business?
  • Can you take over and support my existing network and hardware?
  • Can you support mobile devices like PDAs?
  • What is a site audit?
  • What are the benefits of Terminal Services over server-based computing?
• Helpful User Guides (HUGs)

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Enquiry Form

If you find that our FAQ section has not answered your query please complete the following form. Please expect a reply to your query within 48 working hours.